![]() ![]() This rule applies to both postpaid and prepaid devices, and the lock will be automatically removed after the 60 days are up. In most cases, newly purchased devices will be locked to Verizon’s networks for 60 days after purchase. If your device is not compatible, contact T-Mobile directly. ![]() ![]() Some phones can use the T-Mobile Device Unlock app to complete the unlocking process. Motorola does not have this information as handsets are locked by the network and the codes belong to them exclusively.ĪT&T offers an unlock request form you can fill out online We regret to inform you that the only way to unlock your handset is to contact the original carrier of the handset. If your phone is locked to a specific carrier, it will ask for a subsidy password when it needs to be unlocked from a network.
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